LinkAja Call Center, Updated and Official Information Center

PT Fintek Karya Nusantara as a large company provides LinkAja call center services  for all holders. This is an important service to reach the wider community and in a short time. As an updated and official information center, you can get information according to your needs.

To register as a LinkAja holder, it takes a long process and various conditions. As a modern financial institution by utilizing the latest data technology is very important. In order to provide ease of transaction but still prioritize the security of the data of the holders.

You don’t need to worry if you have to qualify for personal data to connect with LinkAja services. Because privacy is still considered by maintaining the data security system from data theft. Considering the registration process must use personal data as the main condition.

It is very important to pay attention to what ways are provided to contact linkaja call centers. The many ways provided make you feel more comfortable and safe if at any time there are obstacles. Including asking for various important information to CS directly for the sake of security when using.

Services Provided by LinkAja and Its Types

LinkAja is an electronic financial service managed by PT Fintek Karya Nusantara or known as Finarya. Its function is the same as a means of payment in various transactions declared valid. The system of cash is deposited first into a Finarya account and then can be used transactions with the same value.

Every fund that goes into a personal account is not a deposit or savings as in a banking financial institution. So never expect any interest on the money you have deposited. This service has been registered and supervised by Bank Indonesia and if it is not clear, you can contact linkaja call center.

Finarya will record one account number for just one phone number or vice versa. You can’t create two different accounts even if you use another phone number. So it can be ascertained that there is no double account of the same person where one person can only register once.

There are two types of Finarya services provided to holders, the first being Basic Service for new holders. You can use the service facilities for balance contents, transaction payments and bill payments. As well as various other facilities, of course, it has been approved or based on the approval of Bank Indonesia.

Other types of services can be used by LinkAja holders, namely Full Service where it is much more complete, such as:

  1. Fill the balance
  2. Transaction payment
  3. Bill payment
  4. Cash withdrawal
  5. Transfer dana
  6. Distribution of funds to the 3rd party
  7. Other facilities based on BI approval

If you feel unclear about the service information, you can immediately contact linkaja call center. Get the information as needed especially if it is new and wants to register with Finarya immediately. The clearer the information obtained, the more confident you are to immediately create an account.

How to Activateu to Get a New LinkAja Holder

Everyone who wants to use LinkAja’s service must activate first. The activation is done because one account is only for one phone number and one person. Here’s how to activate from the terms to the registration process and conditions must be understood by new users.

  1. Requirements in general

There are general requirements that you must meet and can be asked directly at the LinkAja call center. Like using a phone number must still be active or not blocked from the provider’s network. Activating in various media that have been determined and are now much more facilitated by the process.

  1. Registration process

Holders who have not registered data fall into the Basic Service category with various facilities obtained. After the new list can rise to Full Service but must pass due diligence. There are documents that must be deposited as a condition in order to enjoy the services of Finarya.

  1. Finarya Terms

Finarya reserves the right to refuse new registration requests, upgrades for any consideration and reason. And exempt from all charges in any form related to the cancellation or rejection process. This has become a provision of Finarya and will still be given confirmation to the holder for the sake of mutual convenience.

Ormasi Inf ServiceProvided by LinkAja toSupport Holders

LinkAja deliberately provides LinkAja call center services  for its holders in order to provide the best service. As a professional company that cares about input, criticism and openness of information. No wonder if various ways to use CS services are provided so that you can get information or submit complaints comfortably.

  1. Written via email

You can send a written message to LinkAja politely and clearly what you want to convey. Just send it to the email address  because the service is open 24 hours. Don’t forget to attach the holder data so that it can be responded to quickly by the admin and provide a clear subject.

  1. Live chat service on the website

There is also a service via the website, namely live chat which is available on the main page and at the bottom right. Note that there is a small box that says chat with an expert and then click on it. Enter the data first name, last name, email and mobile number then can start the chat.

  1. By phone way

Getting information from linkaja call center can be done by using a phone call. Please call at 150911 number for all operators in Indonesia during business hours or office active hours. There are fees that must be paid at the local rate according to their respective operators.

  1. Various other ways

Another way that can be used is to take advantage of LinkAja service points spread throughout Indonesia. And just come to the Digital Financial Services Partner (LKD) to get complete information. It is not difficult to find it because the service has been spread and can be used freely by the holder.

Provisions in Providing LinkAja Information Service Response

LinkAja is always open to various questions, complaints, complaints and various other things around the service. However, because the number of holders has been very much in all regions of Indonesia until now. So that makes a lot of questions and complaints that come in so that there are provisions in the provision of response.

Not all questions, complaints or complaints will get answers from LinkAja call centers because there are provisions in it. Finarya as the manager verifies data because it only receives from LinkAja holders. In addition, there may be a rejection if it does not match the previously verified holder data.

Finarya will investigate complaints submitted through CS services whether phone, email, live chat or others. Usually the complaint is processed within a period ofmore than 2 weeks. So if you do not receive an answer at all to a question or complaint, you can certainly be rejected.

LinkAja is an electronic financial service that is very popular among people in Indonesia. Services like this are widely used because they are considered to provide convenience and still pay attention to transaction security. There is also a LinkAja call center that makes holders more comfortable in finding information in various ways provided.




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